Shipping policy

Shipping Policy

Welcome to Divine Store's Shipping Policy. We are committed to providing you with a seamless shopping experience. Please read the details below to understand our shipping process.

1. Free Shipping

We offer free shipping on all orders, regardless of the order value. There are no hidden charges, and the price you see at checkout is the final price.

2. Shipping Locations

Currently, we ship our products across India. We aim to expand to international locations soon, so stay tuned for updates.

3. Shipping Timeframes

  • Processing Time: Orders are processed within 1-2 business days after receiving your order confirmation.
  • Delivery Time: Once processed, orders typically take:
    • Metro Cities: 3-5 business days
    • Non-Metro Cities & Rural Areas: 5-7 business days

Note: These timelines may vary due to external factors such as weather conditions, holidays, or high-demand periods.

4. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can monitor the progress of your delivery until it reaches your doorstep.

5. Undeliverable Packages

In rare cases where an order cannot be delivered due to an incorrect address or failed delivery attempts, the package will be returned to us. Our customer service team will reach out to you for further instructions.

6. Changes to Shipping Address

If you need to update your shipping address, please contact us at [connect@devinestore.com/+91 956653-9035] within 24 hours of placing your order. We’ll do our best to accommodate your request, but changes may not be possible if the order has already been shipped.

7. Shipping Restrictions

Currently, we do not ship to PO Boxes or military addresses. Orders can only be delivered to residential or commercial addresses.

8. Delayed or Lost Packages

If your order is delayed beyond the estimated delivery timeframe, please reach out to our customer service team at [connect@devinestore.com/+91 956653-9035]. We'll work with our shipping partners to resolve the issue promptly.

9. Contact Us

For any questions or concerns about your shipment, feel free to contact us at [connect@devinestore.com/+91 956653-9035]. We’re here to help!